Shipping policy
Fur Seasons Shipping Policy
At Fur Seasons, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- Please allow 1–3 business days for order processing before your order ships.
- Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times are:
- United States: 5–10 business days
- Canada: 7–14 business days
- International: 10–20 business days
Please note that shipping times are estimates and may vary due to weather, carrier delays, customs processing, or high order volume.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers, when available, will be clearly displayed at checkout.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. Tracking information may take up to 48 hours to update after shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Fur Seasons is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately, and we will do our best to update your order before it ships.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us. We will work with the shipping carrier to investigate the issue and help reach a resolution.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged product and packaging so we can assist you promptly.
Contact Us
If you have any questions about your shipment, please contact our customer support team. We are happy to help and will respond as quickly as possible.